Little Lambs Home Daycare Agency
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Dear Parents/Guardians,
Little Lambs as an agency celebrated it's One year anniversary on July 7th! Before licensing as an agency I ran Little Lambs out of my home as a private home daycare Est. 2012. I saw a huge need in our area for not only more licensed child care spaces but for a company that saw things from a providers perspective. I am proud to say that Little Lambs has surpassed all my business goals in it's first year. Not only do we offer some of the lowest child care fees in the area we also pay our providers the most. How do we do this? Well…Little Lambs is still run out of my home. Very little overhead expenses. We also manage Government grants the way grants are supposed to be used. Allocating 100% of funds back into our home child care programs through the providers themselves. We hire one AMAZING Registered Home Child Care Visitor who visits providers on a monthly basis (sometimes more) to provide oversight and support. My role as owner of Little Lambs has many hats. My number one priority is that children are in safe, stimulating and nurturing environments. Ensuring your bills are 100% on time takes second fiddle so forgive me that invoices aren't always sent when they are supposed to….
I have created this survey as a way to measure how we're doing. By taking 5-10minutes to complete you are helping us to improve our programs and serve you/your children better. Your surveys will be handled confidentially and the only persons who will view them are myself and Kim (home visitor). IF there is parental concern that needs to be addressed with a provider we will keep the parent/child names 100% confidential. I am hoping that our clients are happy and our providers/staff are doing amazing jobs. However I am looking for honesty. If we are failing you somewhere I need to know.
Thank you for all of your support. As an added incentive to complete this survey there is a $100 Quinte Mall Gift Certificate up for grabs. A draw will take place on August 6th for the Winner! Complete your survey by July 30th to be eligible.
Sincerely,
Kristina Schwartz (Owner/Director Little Lambs Home Daycare)
Survey
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Indicates required field
Name
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First
Last
Child Care Provider
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Debra-Ann Minnett
Heather Vogt
Heather McElary
Meaghan Boutiler
Megan Fearman
Elizabeth Boomhouwer
Colleen Perry
Jenifer Ruttan
Krista Floud
Sara Kovach
Alanna Riddell
Audrey McCrae
Erin Rifkin
Rebecca Quinlan
Email
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Daily Activities
on a scale of 1 to 4 (4 meaning you strongly agree), indicate your choice by clicking the appropriate number.
my child(ren) like to come to daycare
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activities encourage the development of my child in all areas (physical, emotional, social etc).
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My provider builds on my child's abilities, rather than speaking about any shortcomings.
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daily activities and materials are varied enough to meet the diverse needs of the children
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my child(ren) is encouraged to show respect towards other people and property
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all children benefit from participating in an integrated program with children with special needs
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I am satisfied with the way my provider deals with daily routines such as diapering, toiling, rest time and meal times.
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My provider has her home setup and ready for child care when my child(ren) arrive.
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weather permitting, children go outside for at least two hours every day
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my child's need are being met and he/se is given the opportunity to develop in all areas.
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Do you have any additional comments/concerns pertaining to daily routines? (optional)
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Meals & Snacks
proper nutrition is maintained while offering food children enjoy
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the dietary needs of my children are noted and followed (i.e.allergies, balance, cultural/religious requirements)
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I am very satisfied overall with the food and drink services provided
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The posted menu is followed and rarely changed. Any changes to the menu are posted.
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do you have any additional comments pertaining to meals & snacks? (optional)
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Environment
the home child care premises is friendly, welcoming, comfortable and appealing to children
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the equipment and toys are safe and well maintained.
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My providers home and yard are clean and well maintained.
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I am satisfied with the surroundings (physical & atmosphere) of the home child care premises
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additional comments pertaining to environment? (optional)
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Communication
My initial introduction to the home was welcoming and complete.
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I am kept informed of programs, events, expectations, rules, routines & changes etc.
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I am informed quickly of any concerns about my child. I am comfortable discussing any concerns about my child with my provider and Little Lambs staff.
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I know I can contact Little Lambs at any time to discuss my child and the home child care premises.
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I am made to feel welcome at the home child care premises
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I feel my provider and Little Lambs staff respect and value my knowledge about my child and experience as a parent. I feel that my concerns are taken seriously and are acted upon in a quick and fair manner.
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My provider has asked for my opinion or advice in dealing with situations related to my child(ren)
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I an very satisfied with the overall openness and communication.
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I am aware that Little Lambs has a blog on their website containing information pertaining to development, child programming/activities and Little Lambs updates
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Do you have any additional comments concerning communication (optional)
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Personnel
My provider shows warmth, caring, awareness and interest when interacting with children
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Little Lambs staff are professional and courteous when interacting with parents and follows through with requests when appropriate.
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I am spoken to about how my family handles different aspects of child care at home, including issues such as discipline, nourishment, toileting, rest, etc. and support me in my role as a parent.
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I feel my provider and staff are knowledgeable and a good resource for parents
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I know that I can request the involvement of the "Resource Consultation Program" if I have any concerns about my child (development, speech, special needs).
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Additional comments pertaining to personnel (optional)
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Overall Satisfaction
Overall, I am very satisfied with the services received from Little Lambs.
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How could we improve our services?
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Additional Comments
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Submit
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